Find answers to commonly asked questions about Milomart
General Questions
Milomart is India's last minute app for quick delivery of daily essentials, groceries,
and more. We provide fast and reliable delivery service to your doorstep.
We currently deliver across major cities in India. Please enter your PIN code during
checkout to check if we deliver to your area.
Orders & Delivery
Most orders are delivered within 30 minutes. Actual delivery time may vary based on
product availability, location, and order volume.
There is no minimum order value. However, free delivery is available on orders above
₹399.
Yes, you can track your order in real-time from your account dashboard. You'll also
receive SMS updates about your order status.
Payment
We accept Credit/Debit Cards, Net Banking, UPI, Digital Wallets, and Cash on Delivery
(COD).
Yes, all payment transactions are processed through secure payment gateways with
industry-standard encryption. We do not store your card details.
Returns & Refunds
You can return products within 7 days of delivery if they are unused and in original
packaging. Some products may not be eligible for return due to hygiene reasons.
Refunds are processed within 7-10 business days after we receive and verify the returned
item. The amount will be credited to your original payment method.
Please contact our customer support immediately if you receive a damaged or incorrect
product. We'll arrange for a replacement or refund at no additional cost to you.
Account & Profile
Yes, you need to create an account to place orders. This helps us provide better service
and allows you to track your orders and save your preferences.
Click on "Forgot Password" on the login page, enter your registered email address, and
follow the instructions sent to your email to reset your password.
Still have questions?
Can't find the answer you're looking for? Please contact our customer support team.
Milomart is your trusted neighborhood grocery store, delivering fresh groceries, daily essentials, and
quality products at the best prices.
+918295556470 | milomartgoyaldepartmental@gmail.com